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https://doi.org/10.29105/revig1.1-6Keywords:
ecommerce, COVID 19, Millenials generationAbstract
The COVID-19 contingency declaration occurred in March of this year brought with it changes in the buying habits of consumers since the closure of shops, department stores and the reduction of face-to-face attention to the public in banks and other services caused an increase in the number of people making purchases through e-commerce. This study analyzes how COVID-19 has an impact on the incidence of online shopping among young Millennials. An online survey was applied to 187 people from the Northeast of Nuevo León belonging to the aforementioned generation, in an age range of 25 to 35 years. The results obtained in this study show marked differences between online shopping habits between men and women, who carry out transactions in banking services applications and store pages to make purchases of various products, this in order to safeguard their health.
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